Bank Sinarmas Celebrates National Customer Day 2025 by Personally Serving Customers at Branches

In commemoration of National Customer Day on September 4, 2025, the Board of Directors of Bank Sinarmas personally greeted and served customers at various Bank Sinarmas branch offices. This initiative reflects the Bank’s strong commitment to delivering excellent service while strengthening relationships with customers who have entrusted their banking needs to Bank Sinarmas.

President Director of Bank Sinarmas, Frenky Tirtowijoyo, stated: "We provide special services to our customers as a token of appreciation for their trust. The tradition of greeting and personally serving customers is a regular practice carried out by the management of Bank Sinarmas. Delivering banking transaction services to our customers is part of our management’s spirit to continuously enhance customer satisfaction. We believe our customers are our key partners in growth. Through direct interaction between management and customers, Bank Sinarmas seeks to listen to their aspirations while providing a more personal experience in every service offered."

During the event, management assisted in banking transactions, interacted warmly with customers, and distributed souvenirs as a symbol of gratitude. A friendly and welcoming atmosphere was felt across participating branch offices. To enliven the celebration, customers also had the opportunity to take part in quizzes organized through Bank Sinarmas’ official social media accounts. This program not only added excitement to the celebration but also strengthened the Bank’s engagement with customers through digital channels.

Sebagai bank yang terdaftar dan diawasi oleh Otoritas Jasa Keuangan (OJK) serta dijamin oleh Lembaga Penjamin Simpanan (LPS), Bank Sinarmas akan terus berinovasi dalam memberikan layanan terbaik demi menciptaAs a bank registered with and supervised by the Financial Services Authority (OJK) and insured by the Indonesia Deposit Insurance Corporation (LPS), Bank Sinarmas remains committed to continuous innovation in providing the best services, ensuring a safe, convenient, and satisfying banking experience for all customers. The momentum of National Customer Day reinforces the message that customer security and comfort are top priorities. With reliable technology and an extensive branch network, Bank Sinarmas is ready to move forward together with customers toward a better financial future, realizing its vision of #BetterFinancial.