Bank Sinarmas is fully committed to always apply Good Corporate Governance principles in our business activities to create a trustful company for the stakeholders, with superior performance and sustainable growth.
As one of the commitments, Bank Sinarmas has Whistleblowing System as the communication channel for the stakeholders, internally or externally, to report any indication of Fraud, Code of Ethics Violation, Conflict of Interest, and other Law Violations.
Whistleblowing is a disclosure of violation or legal violation, unethical/immoral conduct, or other action which is detrimental to the Bank or the stakeholders, conducted by the employees or organization’s leader so that the violation can be proven and followed up.
Whistleblower is a person who informs the authorized party about an allegation of dishonest acts, harassment, bribery and/or other crimes that violate the Bank’s internal regulation or the law and occur in the bank’s environment.
Conflict of interest is a condition where the employee of a company while performing their duties and obligations has another interest in addition to the company’s interest, either related to the personal and family interest, or other parties’ interest, so the employee is possibly losing their objectivity in making a decision or policy in accordance with the authority granted by the company to them.
Fraud is an intentional deviation or deliberation to trick, cheat, or manipulate the Bank, customers, or other parties, occurs in the Bank’s environment and/or employs the Bank’s facility, resulting in the Bank, customers, or other parties’ losses and/or the perpetrator’s financial benefits, both directly and indirectly.
Actions classified as fraud are:
Both parties, internal and external, may make Violation Reporting (Whistleblowing) to Bank Sinarmas, managed by Whistleblowing Officer.
Communication channels provided by Bank Sinarmas for this reporting are:
: | infokan@banksinarmas.com | |
Telepon | : | 0881-1500-153 |
Whatsapp/Line | : | 0881-1500-153 |
: | Bank Sinarmas Kantor Pusat Non Operasinal - Kepala Divisi Anti Fraud PT Bank Sinarmas Tbk Gedung Roxy Square Lantai 3 Jl Kyai Tapa No 1 Grogol Petamburan. |
The report of infractions conveyed by the informers at least contains and explains the following things:
Bank Sinarmas is committed to give support and protection to every informer who have a good intention based on the relevant rules and regulation and applicable best practices in the implementation of protection system to the informers which include:
© 2018 PT. Bank Sinarmas Tbk.